M1 Network Down |
There were complaints about being unable to make or receive any phone calls on their mobile devices, as well as send SMSes.
Some also had difficulty contacting the M1 hotline to find out the problem.
A statement by M1 as of 2pm said M1 is experiencing technical difficulties on one of their customer management severs.
M1 said mobile services to some of their customers are also temporarily disrupted.
M1 said it is putting all available resources to promptly rectify this issue, and deeply apologises for the inconvenience caused.